Working with Difficult People
Author: William Lundin
Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
Working with Difficult People defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This audiobook teaches you how to:
•understand your own reactions to different kinds of difficult people
•explore the interrelationship between yourself and the problematic employee whether it's a boss, fellow coworker, or someone you manage
•practice healthier responses to those who make your life miserable
You'll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more. This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones.
Table of Contents:
Introduction | 1 | |
Ch. 1 | Mean and Angry: The Case of Margaret and the Snarling Supervisor | 5 |
Ch. 2 | Suspicious: The Case of George and the Mistrusting Manager | 16 |
Ch. 3 | Pessimists: The Case of Ron and the Gloomy Group Leaders | 25 |
Ch. 4 | Cynics: The Case of Red and the Doubting Manager | 34 |
Ch. 5 | Shy and Quiet: The Case of Fred and the Silent Supervisor | 42 |
Ch. 6 | How Do I Love Me? The Case of Grace and the Office Princess | 49 |
Ch. 7 | Extreme Competitiveness: The Case of Cindy and the Fearsome Foe | 57 |
Ch. 8 | Overcontrolling: The Case of Tracey and Wilma Witch | 66 |
Ch. 9 | It Takes Two to Make a Toady: The Case of Joe, the Man in the Empty Suit | 76 |
Ch. 10 | Lessons: Handling All Kinds of Difficult People | 85 |
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A Turn to Empire: The Rise of Imperial Liberalism in Britain and France
Author: Jennifier Pitts
A dramatic shift in British and French ideas about empire unfolded in the sixty years straddling the turn of the nineteenth century. As Jennifer Pitts shows in A Turn to Empire, Adam Smith, Edmund Burke, and Jeremy Bentham were among many at the start of this period to criticize European empires as unjust as well as politically and economically disastrous for the conquering nations. By the mid-nineteenth century, however, the most prominent British and French liberal thinkers, including John Stuart Mill and Alexis de Tocqueville, vigorously supported the conquest of non-European peoples. Pitts explains that this reflected a rise in civilizational self-confidence, as theories of human progress became more triumphalist, less nuanced, and less tolerant of cultural difference. At the same time, imperial expansion abroad came to be seen as a political project that might assist the emergence of stable liberal democracies within Europe.
Pitts shows that liberal thinkers usually celebrated for respecting not only human equality and liberty but also pluralism supported an inegalitarian and decidedly nonhumanitarian international politics. Yet such moments represent not a necessary feature of liberal thought but a striking departure from views shared by precisely those late-eighteenth-century thinkers whom Mill and Tocqueville saw as their forebears.
Fluently written, A Turn to Empire offers a novel assessment of modern political thought and international justice, and an illuminating perspective on continuing debates over empire, intervention, and liberal political commitments.
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